Transcon Agent
Core
Manage freight process flow, data entry, tracking, billing, and delivery clearance for international shipments.
Role type
Logistics operations agent
Builds
Freight shipments and operational reports
Domain
International logistics and supply chain
Deliverable
client delivery | dashboards & analysis
Required skills
data entry, tracking and tracing, client communication, supplier relationship management, compliance adherence, KPI monitoring, internal procedure maintenance
Preferred skills
ocean documentation knowledge, hazardous materials handling
Technologies
Excel, Word
Responsibilities
Ensure smooth and timely freight process flow; Ensure accurate and timely data entry into operational systems; Track and trace Transcon files and reporting; Ensure accurate and timely client and vendor billing; Ensure delivery of freight and timely clearance; Interact with customers to arrange shipments meeting service standards; Contribute and maintain good relationships with suppliers; Meet compliance standards; Respond to network communications and emails; Meet KPI standards; Understand customer procedures and maintain updated internal DLSOPs