Transcon Inbound Agent
Core
Manage inbound shipment workflows, create import files, coordinate appointments, and monitor GPS loads for domestic logistics operations.
Role type
Senior IC inbound logistics agent
Builds
Domestic shipment movements and delivery confirmations
Domain
Logistics / Transportation
Deliverable
product features
Required skills
Import file creation, Transcon DDL workflow, appointment scheduling, GPS load monitoring, HAWB staging, truck loading monitoring, MS Office (Excel, PowerPoint, OneNote)
Preferred skills
Domestic operations knowledge, Chicagoland area knowledge, customer service experience
Responsibilities
Create import files and update shipment events, request and update appointments for consignees, dispatch shipments based on arrival and appointment, monitor GPS loads and ensure paperwork/seals are assigned, stage and load HAWBs onto correct trucks, escalate problems to management, meet KPI standards and annual training requirements
Seniority
Entry to Mid-level, hands-on IC