ADJOINT RESPONSABLE CAISSE-ACCUEIL (H/F)
Core
Managing cash register lines, customer service quality, and financial flows at retail checkout points.
Role type
Retail operations manager (checkout)
Builds
Checkout operations and customer service experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, customer relationship management, financial flow management, performance optimization, complaint handling
Preferred skills
Communication, client-oriented approach
Responsibilities
Pilot, organize, and plan the checkout line and store welcome area; Manage customer relationship quality; Manage financial flows (cash orders, cash drawer, safe, bank deposits); Optimize customer checkout flow and follow up on complaints; Pilot performance and productivity goals with corrective actions.
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