Waiter
Core
Provide high-standard F&B service to guests in a hotel setting, ensuring satisfaction through warm, enthusiastic, and efficient table service.
Role type
Front-line F&B server (waiter)
Builds
Guest dining experiences and operational efficiency for hotel F&B outlets
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Table setting, order taking, payment handling, menu knowledge, guest relations, up-selling, POS system proficiency, hygiene standards, safety compliance
Preferred skills
Revenue budget awareness, multi-tasking, flexibility across hotel areas
Technologies
Point-of-sale (POS) software
Responsibilities
Set up dining areas, take orders and handle payments, greet guests and manage seating, maintain clean stations, handle guest complaints, report maintenance issues, adhere to safety and hygiene protocols
Seniority
Entry-level to Junior