Waitress
Core
Provide high-standard service to guests in a hotel F&B outlet, managing orders, payments, and guest relations while maintaining operational efficiency.
Role type
Front-line F&B server
Builds
Guest dining experiences and operational revenue for hotel outlets
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Guest service, order taking, payment handling, menu knowledge, POS system proficiency, hygiene compliance, teamwork, adaptability
Preferred skills
Additional languages, up-selling techniques
Technologies
Point-of-sale (POS) software
Responsibilities
Greet guests and manage seating, take orders and process payments, maintain clean dining areas and equipment, handle guest complaints, assist with mise-en place and setup, adhere to safety and hygiene protocols
Seniority
Entry-level to Junior
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