Customer Center Specialist (m/f/d)
Core
Coordinate supply chain logistics and customer communication to ensure products reach clients on time, managing orders, shipments, and inventory for automotive components.
Role type
Customer Center Specialist (Logistics & Supply Chain)
Builds
Supply chain visibility and on-time delivery for automotive parts
Domain
Automotive manufacturing and logistics
Deliverable
product features
Required skills
Order monitoring, shipment coordination, inventory management, customer service, EDI message handling, ERP system usage, Excel proficiency
Preferred skills
SAP knowledge, negotiation skills, adaptability
Technologies
SAP, MS Office (Excel), EDI systems
Responsibilities
Monitor incoming orders and align production planning; Coordinate shipments and track cargo status; Manage finished goods inventory levels; Handle customer inquiries via email, phone, and portals; Ensure timely transmission of EDI messages; Resolve urgent logistical issues to prevent production downtime.
Seniority
Individual Contributor
