SUPPORTER ZÁKAZNICKÉHO SERVISU - zkrácený úvazek 20 hodin
Core
First-line customer service representative handling inquiries and problem resolution across multiple channels for JYSK retail customers.
Role type
Customer Support Specialist
Builds
Customer support interactions and issue resolution for JYSK retail brand
Domain
Retail / Customer Service
Deliverable
client delivery
Required skills
Active listening, empathy, multichannel communication, problem-solving, basic computer literacy, typing proficiency
Preferred skills
English language skills, teamwork orientation
Technologies
Computer systems, communication platforms (phone, email, chat, social media)
Responsibilities
Respond to customer inquiries via phone, email, chat, and social media; identify and resolve customer problems; provide professional and positive service; collaborate with team to exceed customer expectations.
Seniority
Entry-level / Individual Contributor
