Resident Engineer
Core
Install, configure, commission, maintain, and repair Multi-Function Printers (MFPs), printers, scanners, and document management equipment at customer sites.
Role type
Field service engineer (print & document management systems)
Builds
Operational print and document management infrastructure for enterprise clients
Domain
Office Automation / Print Solutions / IT Services
Deliverable
client delivery
Required skills
MFP/printer hardware repair, firmware installation, network troubleshooting (TCP/IP, DHCP, DNS), Windows printing environments, service report documentation
Preferred skills
MPS Software knowledge, preventive maintenance planning
Technologies
MFPs, printers, scanners, Windows, TCP/IP, DHCP, DNS
Responsibilities
Install and commission new MFPs and printers; diagnose and resolve hardware/software faults; repair and replace defective components; conduct preventive maintenance and routine inspections; manage spare parts and consumables; complete service reports and documentation
Seniority
Mid-level, hands-on IC
