Housekeeping Manager
Core
Manage housekeeping operations to uphold luxury standards, ensure guest satisfaction, and optimize departmental profitability at a luxury resort.
Role type
Senior Housekeeping Manager
Builds
Housekeeping operations, guest room quality, and team performance
Domain
Hospitality / Luxury Hotels
Deliverable
product features
Required skills
Leadership, team management, quality assurance, inventory management, expense control, payroll administration, guest relations, operational knowledge of PMS
Preferred skills
Multilingual abilities, local language understanding, project management
Technologies
Opera, Microsoft Office
Responsibilities
Uphold brand standards and review LQA audits, manage staff recruitment, training, coaching, and discipline, conduct continuous inspections, maximize profitability through expense and labor management, oversee inventory and PAR levels, handle guest complaints, ensure VIP room quality
Seniority
Senior, hands-on IC