Talent Engagement Specialist (925658)
Core
Greet clients, manage reception, schedule appointments, and support case management activities to maintain participant engagement and document outcomes for employment and education retention.
Role type
Talent Engagement Specialist (Client Operations & Case Support)
Builds
Client engagement programs and employment/education retention outcomes
Domain
Workforce development and career services
Deliverable
client delivery
Required skills
appointment scheduling, client outreach, database management, report generation, participant orientation, follow-up services, office communications
Preferred skills
experience working with diverse populations, process improvement
Responsibilities
Greet clients and manage the reception area, manage client information in the database, perform follow-up services for case management, gather data and generate reports, assist with new participant orientations, respond to business phones and schedule appointments, seek process improvements, manage office communications