Analyste des systèmes d’affaires - Salesforce
Core
Bridge business needs with Salesforce technical solutions by analyzing processes, defining functional requirements, and supporting implementation and continuous improvement.
Role type
Senior Business Systems Analyst (Salesforce)
Builds
Scalable Salesforce business solutions and optimized operational processes
Domain
Metal recycling industry + Salesforce technical domain
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce expertise, business process modeling (BPMN/Visio), requirements documentation (BRD/FRD/User Stories), stakeholder collaboration, product roadmap management, application lifecycle coordination, system integration support, change management, N3 support & N4 escalation coordination, performance monitoring
Preferred skills
SQL, BI reporting tools, Agile/Scrum/Waterfall methodologies
Responsibilities
Gather and document business needs and system requirements; Translate needs into functional/non-functional requirements; Analyze and optimize 'as-is'/'to-be' processes; Produce and maintain analysis documentation; Collaborate on scalable solution design; Manage product roadmap; Coordinate application lifecycle; Support QA and testing; Contribute to system integrations; Support change management; Provide N3 support and coordinate N4 escalations; Monitor solution performance
Seniority
Senior, hands-on IC
