Business Analyst
Core
Guide technology and services related to business processes to align with the City's strategic priorities and improve digital city experience.
Role type
Business Analyst
Builds
Technology-related business process initiatives, new or enhanced IT services, and service bundles
Domain
Public sector / Government / IT Operations
Required skills
Requirements gathering, business process analysis, use case writing, feature prioritization, initial testing, project coordination, strategic technology application, technical specification translation
Preferred skills
Project management, Organizational Change Management, large governmental environment experience
Technologies
MS Excel, MS Project, MS PowerPoint, MS Visio
Responsibilities
Lead requirements gathering and interviewing users to uncover process insights; work with development teams to write use cases and prioritize features; research and promote emerging technologies; perform initial testing of enhancements; build collaborative relationships with customers and IT areas; monitor and report on IT project delivery and client satisfaction
Seniority
Mid-Senior level (7+ years total, 5+ BA)