Logistics Strategy & Performance Lead
Core
Own business performance and controlling systems for Glovo's largest delivery markets, driving decisions on rider costs, KPIs, and budget trade-offs to ensure service quality and financial targets are met.
Role type
Senior individual contributor, Logistics Strategy & Performance Lead
Builds
Rider business performance, controlling systems, and strategic decisions for 20+ global markets
Domain
Gig-economy logistics, marketplace operations, multi-market strategy
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business performance analysis, budget ownership, stakeholder influence, analytical problem solving, ambiguity management, advanced Excel/Google Sheets, AI tool usage
Preferred skills
SQL, BI tools (Looker), financial fluency, marketplace/gig-economy experience, high-growth matrix organization experience
Technologies
Excel, Google Sheets, Looker, SQL
Responsibilities
Challenge targets and recovery plans for Country Heads across 20+ markets; own 360° view of rider KPIs including cost, utilization, and service health; identify high-value risks and opportunities via experiments and benchmarks; drive end-to-end resolution of material deviations; lead business narrative and trade-offs in budget/annual planning cycles; raise standards for the global controlling system; challenge analytics team on forecasting models and tooling; communicate performance insights to senior leadership for decision-making
Seniority
Senior, hands-on IC
