Junior Operační Specialista
Core
Post-sales customer support for used car sales on the AUTO1.COM platform, handling inquiries via phone and email regarding shipping, payments, and returns.
Role type
Junior Customer Support Specialist
Builds
Customer support operations for a European online used car marketplace
Domain
Automotive / E-commerce
Deliverable
client delivery
Required skills
Customer service experience, English (B1), MS Office, Google Sheets
Preferred skills
Interest in the automotive industry
Responsibilities
Communicate with customers via phone and email, assist with shipping and payment issues, handle returns, collaborate with the sales department, use internal systems, support the Czech team.
Seniority
Junior, hands-on IC
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