Retail Area Manager
Core
Lead and drive the performance of Shop Managers and Marketplace Managers to ensure Ladbrokes & Coral betting shops deliver the best products and highest quality customer service on the high street.
Role type
Senior IC retail area manager (multi-site betting/gaming)
Builds
High-performing teams across multiple betting shops delivering EBITDA targets and operational plans
Domain
Sports betting, gaming, and interactive entertainment retail
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
P&L ownership, multi-site team leadership, budget management, CAPEX ROI analysis, regulatory compliance, performance management, stakeholder collaboration
Preferred skills
Experience in betting/leisure/retail/hospitality, strong implementer, ability to inspire and motivate, prioritization of varied workload
Technologies
scorecard, KPIs, data monitoring tools
Responsibilities
Deliver EBITDA targets within the area, ensure compliance with local regulatory bodies and company license, monitor KPIs and data for continuous improvement, manage all cost lines within budget, implement profit protection processes, create a high-performing team through recruitment and development, address operational issues and difficult conversations
Seniority
Senior, hands-on IC