Administrative Support Agent
Core
Administrative support and collections management for accounts receivable, including invoice processing, credit review, and customer communication.
Role type
Administrative Support Agent (Accounts Receivable)
Builds
Invoice documentation, collection notes, and refund checks within the ARCM system.
Domain
Logistics / Supply Chain / Accounts Receivable
Deliverable
product features
Required skills
MS Office (Excel), financial query tools, written and oral English communication, organization, detailed-oriented work
Preferred skills
Hyperion Financial Management
Responsibilities
Communicate with customers and internal teams to maintain relationships; document collection notes for invoices outside credit terms; process credits and issue refund checks; escalate disputed invoices; handle front desk coverage and visitor registration.
Seniority
Individual Contributor