Distribution Supervisor
Core
Allocate workloads, monitor KPIs, and oversee operational compliance for a logistics team while supporting sales and retention efforts.
Role type
Senior IC distribution supervisor (logistics operations)
Builds
Operational efficiency and customer service levels in global logistics
Domain
Global logistics and supply chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Inventory management, accounting knowledge, logistics operations, team leadership, customer relationship management, invoicing, audit processes, budget development, sales support, process improvement
Preferred skills
Warehouse management systems, MS Excel, conflict resolution, coaching
Technologies
Warehouse management systems, MS Excel, MS Word
Responsibilities
Allocate workloads to ensure smooth operations during peak activity; monitor workboards to ensure internal KPIs are met; build and maintain strong relationships with customers; assist in retention calls and complete customer reviews; monitor invoicing and BNP reports; oversee compliance with operational process standards; audit new accounts and follow up on agent responsibilities; support department accounting functions and develop annual operating budgets; aid with employee development; monitor and improve District Excellence and Global Business Operations metrics; assist in growing the product's business through sales and retention programs.
Seniority
Senior, hands-on IC
