Director, People & Culture, North & Central America - Raffles and Fairmont Hotels & Resorts
Core
Lead operational Talent & Culture support across North & Central America for Raffles and Fairmont Hotels, ensuring compliance, executing strategic initiatives, and guiding field hotel directors.
Role type
Director, People & Culture (Regional)
Builds
Regional P&C operational programs, compliance frameworks, and employee engagement action plans for hotel properties.
Domain
Hospitality / Human Resources
Required skills
Hotel operations management, employment law compliance, employee relations, performance review management, HR metrics analysis, collective bargaining planning, benefits planning, investigation management, policy development, stakeholder management
Preferred skills
Taleo/Oracle Talent Acquisitions systems, public speaking, relationship building
Technologies
Taleo, Oracle Talent Acquisitions, Microsoft Office, Taskworld
Responsibilities
Lead daily office P&C initiatives in NYC, support onboarding/offboarding, ensure state law compliance, guide field directors on policies/procedures, oversee Employee Engagement Action Plans, manage recruitment support via Taskworld, conduct performance reviews and talent reviews, analyze HR metrics and trends, lead field reviews and action plans, onboard new P&C Directors, support GM onboarding, participate in global workgroups, stay abreast of regional legislation, assist with labor relations planning, liaise with Benefits Director, conduct investigations.
Seniority
Director, strategic & operational leadership
