［ETAS］Vehicle Diagnostics Customer Solution Engineer
Core
Customer Solution Engineer bridging Japanese OEMs and the global VIS organization to deliver vehicle diagnostics and service information solutions.
Role type
Senior IC Customer Solution Engineer (Automotive Diagnostics)
Builds
Integrated authoring services and software solutions for vehicle repair, service information, and workshop manuals.
Domain
Automotive industry, vehicle diagnostics, and embedded systems.
Required skills
Solution architecture (cloud-based, API, system integration), requirements analysis and structuring, technical consulting, stakeholder management, project management, market analysis, bilingual communication (Japanese/English).
Preferred skills
Automotive diagnostics and workshop systems, AI/digital assistant applications, Microsoft Azure, agile product development, data analysis, product localization.
Technologies
Microsoft Azure, cloud-based architecture, API, system integration patterns.
Responsibilities
Act as primary technical contact for Japanese OEMs and strategic customers; translate customer requirements into business and technical specifications; collaborate with engineering teams on solution architecture; identify market opportunities and develop local solutions; support workshops, PoCs, and pilot projects; coordinate implementation for smooth adoption; represent customer voice to global product teams for feature prioritization; monitor automotive market trends and AI adoption.
Seniority
Senior, hands-on IC with strategic customer-facing responsibilities.