Técnico de Monitoreo y Soporte de Telecomunicaciones
Core
Operate the video surveillance system for the Chacao Project, monitoring IP cameras and AI/analytic alerts for risk conditions, and provide first-line technical support for associated network connectivity and equipment.
Role type
First-line technical support technician (telecommunications and video surveillance)
Builds
Video surveillance monitoring and network connectivity support for the Chacao Project
Domain
Security surveillance and telecommunications infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
IP camera monitoring, Ethernet, TCP/IP, IP addressing, switches/LAN, VLAN basics, PoE/PoE+, UPS maintenance, basic connectivity diagnostics, shift handover documentation
Preferred skills
Fiber optics, PTZ cameras, VMS, firewalls, video analytics/IA
Responsibilities
Monitor IP cameras and validate AI/analytic alerts for risk conditions, register events in logs and escalate per protocol, verify camera/link availability and perform basic connectivity diagnostics, check UPS status and execute authorized recovery actions, perform shift handover with incident records, escalate issues beyond first-level support
Seniority
Mid-level technician, hands-on IC
