Front End Lead
Core
Supervise front-end operations and cashier teams to ensure efficient order fulfillment and guest experience in an ecommerce/retail setting.
Role type
Front End Lead (Retail Operations)
Builds
Online order fulfillment via platforms like Instacart and Mercato
Domain
Retail / Ecommerce
Deliverable
client delivery
Required skills
Team supervision, cash handling, inventory management, customer service, conflict resolution, training and mentoring
Preferred skills
Prior experience leading a cashier team
Responsibilities
Supervise front-end team, oversee order fulfillment, handle cash transactions, verify discounts and returns, manage inventory, train and mentor cashiers, resolve guest incidents
Seniority
Individual Contributor, supervisory level
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