Customer Service Representative (LaGrange County REMC)

wabash-valley-power-alliance

LaGrange, IN, us💼 Full-time💰 $20–$20🗓 2026-08-24 → 2026-09-26

Core

Primary point of contact for members, handling account inquiries, collections, service orders, and payment processing.

Role type

Customer Service Representative

Builds

Member account management and collections workflows

Domain

Utilities (Electricity & High-speed Internet)

Deliverable

client delivery

Required skills

Customer service, account inquiry handling, collections procedures, service order creation, payment calculation and posting

Preferred skills

Knowledge of electricity and electrical components, billing, and collections

Responsibilities

Process member account inquiries, interact with members to address account questions, perform collections procedures, create service orders, calculate and post payments

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About wabash-valley-power-alliance

LaGrange County REMC distributes electricity to over 7,000 members through a network of 600+ miles of power lines. As a cooperative, our commitment to exemplary service is matched by our drive to provide affordable and reliable power to our members. With over 85 years of success as our foundation, we’ve expanded our mission to serve the community by building a fiber optic broadband network to offer high-speed internet service. We are looking for team members who share our core values of determination, teamwork, excellence, and innovation to complement this transformation of our business model.