Associate Director Pharma Process (m/v/d)
Core
Strategic and operational leadership of the Pharma Process department, ensuring efficient, scalable, and compliant end-to-end pharmaceutical processes for a large online pharmacy.
Role type
Senior IC Associate Director (Operations/Process)
Builds
End-to-end pharmaceutical processing workflows for a large online pharmacy serving millions of customers
Domain
Healthcare / Pharmaceutical Operations / Supply Chain
Required skills
Strategic planning, operational excellence, process optimization, performance management, KPI-driven leadership, team development, stakeholder management, ERP systems, digital process management, decision-making in complex situations
Preferred skills
Experience in highly regulated environments, fluency in English and Dutch, basic German
Technologies
ERP systems, digital process management solutions
Responsibilities
Lead a team of approximately 100 employees across various pharmaceutical teams, translate Pharma Operations strategy into concrete results, optimize end-to-end processes for processing pharmaceutical prescriptions, drive continuous improvement based on KPIs and customer feedback, develop leaders and teams, collaborate with Operations, Quality, and Supply Chain departments
Seniority
Senior, hands-on IC