Casual Shift Leader
Core
Lead and train restaurant crew to deliver high-quality food service and maintain operational standards in a fast-paced dining environment.
Role type
Casual Shift Leader
Builds
Dining experiences for new and regular guests
Domain
Fast-casual restaurant / Food service
Deliverable
product features
Required skills
Team leadership, customer service, food safety compliance, cash handling, stock control, labor management, delivery oversight
Preferred skills
Supervisory experience in fast-paced environments, Food Safety Supervisor certification, Responsible Service of Alcohol certification
Technologies
POS systems, inventory management tools
Responsibilities
Train and coach crew members, ensure food safety and hygiene standards, manage cash handling and stock control, oversee deliveries, monitor labor and COGS, communicate with the restaurant team
Seniority
Entry-level to Mid-level, hands-on IC