Guest Relation Officer
Core
Ensure guests feel comfortable and welcome by embodying the brand mindset and providing genuine hospitality.
Role type
Guest Relations Officer
Builds
Memorable guest experiences at a 4-star international hotel
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Communication, negotiation, interpersonal skills, English fluency (written & spoken), guest orientation, service mindset
Responsibilities
Ensure all guests feel comfortable and welcome, act in exemplary fashion, embody the brand mindset