FR - Réceptionniste (H/F/X)
Core
Front desk receptionist providing guest check-in/check-out, reservations management, and information services for hotel guests.
Role type
Front desk receptionist
Builds
Guest check-in/check-out processes, reservation confirmations, and guest information services
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Guest relations, reservation management, administrative procedures, telephone communication, tourist information, system proficiency (FOLS), English language
Preferred skills
None stated
Technologies
FOLS
Responsibilities
Welcome guests and provide necessary information for their stay, manage reservations and guest accounts, process check-in/check-out on the hotel system, answer phone calls and take reservations, respond to guest requests, provide tourist information, apply brand and hotel policies
Seniority
Entry-level / Part-time