Consultant(e) Fonctionnel(le) Salesforce - Solutions & Expertises
Core
Functional Salesforce consultant translating business needs into functional solutions and optimizing processes for clients in sectors like Aerospace, Transport, Energy, Defense, Retail, and Public Sector.
Role type
Senior functional Salesforce consultant (Sales Cloud, Service Cloud, Data, Agentforce IA)
Builds
Functional Salesforce solutions (Sales, Service, Support, Marketing)
Domain
Consulting / Salesforce / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce functional consulting, business process mapping, functional specification writing, test scenario design, Salesforce configuration (objects, workflows, reports, dashboards), change management, user training, UAT participation, pre-sales support
Preferred skills
Certifications in Sales Cloud, Service Cloud, Data, or Agentforce IA
Technologies
Salesforce (Sales Cloud, Service Cloud, Data, Agentforce IA)
Responsibilities
Gather, analyze, and translate business requirements into functional Salesforce solutions; Map and optimize business processes; Design context-adapted solutions and write functional specifications and detailed test scenarios; Configure Salesforce (objects, workflows, reports, dashboards) using no-code/low-code methods; Lead design workshops; Support organizational change, user training, and documentation; Participate in UAT, functional adjustments, and post-deployment support; Contribute to pre-sales activities
Seniority
Senior, hands-on IC