Front Desk Manager on Duty, Sports Club LA
Core
Provide high-level customer service, manage front desk operations, and lead a team at a luxury fitness club.
Role type
Front Desk Manager on Duty
Builds
Member experience and club operations
Domain
Luxury fitness and wellness
Deliverable
product features
Required skills
Customer service, team leadership, hiring and training, membership management, phone support, lobby management
Preferred skills
Interest in health, fitness, and sports
Technologies
Computer systems for membership scanning and account updates
Responsibilities
Greet members and guests, scan membership IDs, answer phones, update member accounts, maintain lobby order, assist in staff hiring and training, work opening shifts
Seniority
Individual Contributor, supervisory level
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