NOC Monitoring Engineer-Infrastructure Management
Core
Monitor IT infrastructure and applications, handle incidents and alerts, and develop uptime dashboards.
Role type
NOC Monitoring Engineer (Infrastructure)
Builds
Production monitoring dashboards and incident resolution workflows
Domain
IT Operations / Infrastructure Monitoring
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Zabbix, SolarWinds, Centreon, CTLM, Nagios, ServiceNow, Excel reporting, SOP documentation, incident escalation
Preferred skills
OCI, Azure, IT operations certifications
Responsibilities
Monitor events and alerts on monitoring tools, handle incidents and requests via ticketing tools, log and document incidents, generate reports, develop dashboards for uptime metrics, maintain ITIL-compliant procedures and service documents
Seniority
Junior, 1-2 years experience
