AOG/CLS Manager
Core
Manage the AOG/CLS (Aircraft on Ground/Consolidated Less than Truckload) export department to ensure smooth operations and customer service for high-profile, high-pressure shipments.
Role type
Senior Operations Manager (AOG/CLS Logistics)
Builds
AOG/CLS logistics services for aerospace customers
Domain
Aerospace logistics / Global supply chain
Deliverable
product features
Required skills
AOG/CLS movement handling, service provider management, P&L analysis, sales pipeline development, compliance with trade regulations, team mentorship, budget preparation, system tool utilization
Preferred skills
Road freight experience, imports experience, negotiation skills, ability to work on-call outside normal hours
Technologies
Export workflow, export and import database, CRM
Responsibilities
Oversee branch AOG/CLS department operations and productivity; manage service provider program and evaluate providers; drive new business opportunities and complete weekly sales calls; review monthly P&L and assist with annual budget; ensure compliance with company policies and external regulations; mentor staff and conduct appraisals; monitor high-pressure shipments and resolve escalations.
Seniority
Senior, hands-on IC with leadership responsibilities