Medior ServiceNow Consultant
Core
Implementing scalable ServiceNow solutions for public and semi-public organizations to optimize business processes.
Role type
Medior ServiceNow Consultant
Builds
ITSM, ITOM, HRSD, and CSM modules; workflows; integrations via REST/SOAP APIs
Domain
IT Service Management / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow configuration, Flow Designer, REST/SOAP APIs, JavaScript/TypeScript, SQL, ITIL, Agile/Scrum
Preferred skills
CSA certification, AI-functionalities, hyperscaler environments (AWS, Azure)
Technologies
ServiceNow, Flow Designer, AWS, Azure, Stack IT
Responsibilities
Analyze business processes and translate them into ServiceNow solutions; Configure and implement ServiceNow modules; Build workflows and integrations; Engage with customers and guide key users; Mentor junior consultants
Seniority
Medior, hands-on IC
