Executive - Housekeeping
Core
Oversee all housekeeping operations to ensure exceptional cleanliness, hygiene, and guest satisfaction across a hospitality property.
Role type
Senior operational manager (housekeeping)
Builds
Clean, hygienic guest rooms and public areas for hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and motivation, Quality audit and inspection, Vendor management and invoice verification, Inventory management, Cross-departmental collaboration, Guest complaint resolution, Performance metrics analysis, Budget and cost control, Training and mentoring, Operational compliance
Preferred skills
Hospitality management certification, Experience in 4-5 star luxury hotels
Technologies
Microsoft Office (Word, Excel, Outlook), Property Management Systems
Responsibilities
Oversee housekeeping operations and maintain cleanliness standards, Conduct room inspections and quality audits, Coordinate with external service providers, Manage vendor invoices and expenditures, Train and develop housekeeping staff, Address guest feedback and complaints regarding cleanliness
Seniority
Senior, hands-on IC