Customer Service Representative - MZ
Core
Deliver exceptional customer support by handling inquiries, resolving issues, and maintaining high customer satisfaction via phone interactions.
Role type
Customer Service Representative
Builds
Customer support interactions for clients
Domain
Customer Service
Deliverable
client delivery
Required skills
Customer service, problem-solving, active listening, attention to detail, professional phone etiquette
Preferred skills
English fluency (B2/C1), flexibility with night/overnight shifts
Responsibilities
Handle customer interactions with efficiency and empathy, provide tailored solutions to meet customer needs, ensure positive customer experience through effective communication
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