Ama de llaves Ejecutiva
Core
Direct, coordinate, and supervise the comprehensive operation of the Housekeeping department to ensure luxury cleaning, presentation, comfort, and aesthetic maintenance standards in residences, villas, and common areas.
Role type
Senior Housekeeping Department Manager
Builds
Luxury residential experience for owners, residents, and guests
Domain
Luxury hospitality / Residential clubs
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Luxury residential cleaning standards, Inventory and budget management, Team leadership and development, Attention to detail, Planning and organization, Problem-solving, Conflict resolution, Service orientation, Audit and quality standards compliance, Basic safety and hygiene knowledge
Preferred skills
Experience in luxury residential properties or international brands
Technologies
N/A
Responsibilities
Supervise daily cleaning, presentation, and aesthetic maintenance of residences, villas, and common areas; Coordinate deep cleaning programs, preventive maintenance, and inventory control; Administer staff schedules, vacations, operational coverage, and productivity; Train and develop the housekeeping team on service standards; Ensure proper handling and storage of supplies, linens, amenities, and equipment; Maintain constant communication with owners and residents for special requests; Coordinate with Maintenance, Security, and Owner Services departments; Supervise external contractors for specialized cleaning, fumigation, laundry, or special projects; Control departmental budget and optimize operational costs; Ensure compliance with safety, hygiene, and environmental sustainability policies; Participate in internal audits and corporate quality programs.
Seniority
Senior, hands-on IC