Ocean Export Agent
Core
Manage the timely and accurate movement of freight and information, ensuring smooth shipment processes and client billing within the Ocean Export Department.
Role type
Ocean Export Agent
Builds
Operational data entries, shipment tracking records, and client billing statements
Domain
Logistics / Supply Chain
Deliverable
product features
Required skills
Data entry, shipment tracking, client billing, dispute resolution, SOP compliance, cross-training, regulatory compliance, system representation
Preferred skills
Industry-specific qualifications, automation development, cross-functional project leadership, operations/logistics/finance experience
Technologies
Power Automate, Microsoft Copilot, M365, Excel, Word, PowerPoint
Responsibilities
Ensure smooth and timely shipment process flow, track and trace shipments, provide proactive communication to customers, ensure accurate client billing and dispute resolution, maintain compliance with company policies and regulations, complete cross-training for team coverage
Seniority
Individual Contributor