Air Export Agent - (Night Operations)
Core
Night shift Air Export Agent ensuring smooth shipment flow, accurate data entry, tracking, and client billing for international logistics accounts.
Role type
Senior IC Air Export Agent (Logistics Operations)
Builds
Operational data systems and shipment tracking workflows for global trade clients
Domain
International Logistics / Air Freight / Trade Compliance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
DG Certification, Export Compliance knowledge, Airline/Logistics domain expertise, MS Office proficiency, 30 wpm typing, 10-key touch typing, system data entry, dispute resolution, SOP/KPI adherence
Preferred skills
Automation platform experience, Power Automate, Microsoft Copilot, M365 technologies, API integrations, AI/ML basics, cross-functional project leadership
Technologies
Power Automate, Microsoft Copilot, M365, Lotus Notes, MS Office
Responsibilities
Ensure smooth and timely shipment process flow, track and trace shipments, provide proactive communication to internal and external customers, ensure accurate and timely client billing including dispute resolution, complete cross training for team coverage, identify areas to improve efficiency, embrace technology to optimize work
Seniority
Mid-level, hands-on IC