Waiter/Waitress
Core
Deliver attentive, confident, and polished table service in upscale, fast-paced hospitality environments, acting as the link between the kitchen, bar, and guests.
Role type
Senior IC waiter/waitress
Builds
Dining experiences for guests at RIKAS/LUURA outlets
Domain
Hospitality / Fine Dining
Deliverable
product features
Required skills
Food & beverage service knowledge, POS system proficiency, allergy/dietary management, upselling techniques, team mentorship, operational standards compliance
Preferred skills
Multilingual communication, wine/cocktail expertise, VIP guest handling
Technologies
POS systems
Responsibilities
Welcome guests and guide dining experiences, take accurate orders and enter them into POS, serve dishes with attention to timing and presentation, proactively manage allergies and dietary needs, perform opening/closing duties and table resets, suggestively upsell to enhance guest experience, support and mentor junior team members, handle guest feedback professionally
Seniority
Mid-level, hands-on IC