Ingénieur.e Chimiste - A l'interface entre clients et laboratoire
Core
Coordinate client-laboratory interface, providing technical advice on analysis selection, managing sample tracking from receipt to results, and handling technical complaints.
Role type
Client-facing project coordinator (chemistry/water analysis)
Builds
Client satisfaction and sales support for water analysis services
Domain
Environmental science / Water analysis
Deliverable
client delivery
Required skills
technical expertise in water analysis, client relationship management, invoicing and credit management, analytical approach, prioritization
Preferred skills
experience in client-facing analysis roles, autonomy
Technologies
none stated
Responsibilities
provide technical advice to clients on analysis choices and methods, track daily analysis progress from sample receipt to results, manage invoicing and receivables, contribute to sales growth via client satisfaction, handle technical complaints after validated reports, take over operational missions as needed
Seniority
Mid-level, hands-on IC