Guest Service Agent Part Time
Core
Part-time front desk agent supporting check-in/check-out, guest requests, and lobby presentation in a busy Melbourne hotel.
Role type
Part-time Guest Service Agent
Builds
Front office operations and guest experiences
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest interaction, check-in/check-out procedures, call handling, local area knowledge, Microsoft Office proficiency, keyboard skills
Preferred skills
Opera PMS knowledge, RSA license, familiarity with Melbourne
Responsibilities
Provide personalized guest experiences, manage check-in and check-out, support front office team (concierge/reservations), handle incoming calls, share local information, maintain lobby presentation
Seniority
Entry-level, part-time
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