HOSTESS
Core
Greet guests, escort them to tables, and promote targeted services in bars and restaurants.
Role type
Front-of-house hospitality hostess
Builds
Guest seating and service upselling
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Guest greeting, table escorting, sales promotion, POS system proficiency, reservation management, conflict resolution, environmental compliance, food safety protocols
Preferred skills
Supervisory experience, team training, multilingual abilities (Arabic, French)
Technologies
POS systems, reservation management software
Responsibilities
Receive guests and escort them to tables, inform customers about order alternatives, maintain customer belongings, comply with F&B departmental instructions, plan working hours, attend orientation training, undergo performance assessments, implement energy-saving measures, manage waste and environmental pollution, carry out quality and food safety management duties
Seniority
Mid-level, hands-on IC