Local Account Manager
Core
Manage and grow business relationships with existing house accounts in the logistics sector, ensuring customer satisfaction and operational efficiency.
Role type
Senior local account manager (logistics)
Builds
Local branch services and account growth strategies
Domain
Logistics / Supply Chain Management
Deliverable
client delivery
Required skills
Account management, customer relationship development, business strategy analysis, collections management, territory mapping, invoicing process management, sales coordination, problem resolution, procedural improvement
Preferred skills
Technical system proficiency (EI systems), PC skills (word processing), joint account visit coordination
Technologies
Expeditors operating systems, EI systems
Responsibilities
Strengthen relationships with existing house accounts and penetrate organizational structures; Identify opportunities to grow business from existing accounts; Manage client profiles and build territory maps; Lead the efficient delivery of local branch services; Assist with collections and spearhead problem resolution for issues outside local branches; Ensure functioning invoicing and payment processes; Conduct business reviews with customers; Coordinate joint account visits with sales and operations teams.
Seniority
Mid-Senior, hands-on IC