Key Account Manager (all genders)
Core
Serve as the primary contact for key merchants, aligning internal tech/product teams with merchant requirements to build long-term partnerships and drive growth within the portfolio.
Role type
Senior Key Account Manager (E-commerce/Fashion)
Builds
AI-native photostudio SaaS product for fashion visuals (SCAYLE STUDIOS)
Domain
Enterprise E-commerce, Fashion, Generative AI
Deliverable
client delivery
Required skills
Account management, commercial strategy, stakeholder management, escalation handling, negotiation, generative AI tool understanding, visual content marketing
Preferred skills
E-commerce workflows, fashion industry experience, SaaS environment
Technologies
Generative AI tools for visual content creation
Responsibilities
Conduct regular reviews and workshops with key merchants to present performance metrics and new AI features; Identify growth opportunities and align commercial strategies for upsells and cross-sells; Proactively resolve operational, technical, or contractual challenges; Build strong, long-term relationships with key merchants.
Seniority
Mid-Senior, hands-on IC