Waiter / Waitress
Core
Serve food and beverages, manage table settings, and process transactions in a hotel restaurant.
Role type
Front-line food and beverage server
Builds
Dining experiences for hotel guests
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Menu knowledge, POS system operation, table setup and clearing, cash handling, guest relations, safety and sanitation compliance, equipment maintenance
Preferred skills
Proactive approach, time management, organizational skills, passion for food and beverage
Technologies
POS systems
Responsibilities
Acknowledge VIP arrivals, serve and clear food and beverage items, operate POS for sales and cash-out, reset tables with linen and china, handle guest complaints, maintain clean and orderly service areas, perform opening/closing duties, assist other outlets during peak hours
Seniority
Entry-level, hands-on IC