Technology Coordinator, Mexico City
Core
Support IT infrastructure, systems, and services across three hotels in Mexico City, ensuring smooth operations and user support.
Role type
IT Operations Coordinator (Hospitality)
Builds
Hotel IT infrastructure, network environments, and support services for guests and staff
Domain
Hospitality / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT support, IT operations, networking concepts, hardware/software troubleshooting, vendor coordination, project coordination, endpoint management, asset management, compliance with cybersecurity standards
Preferred skills
Professional IT certifications (Microsoft, networking, cybersecurity, project management), experience in hospitality or multi-site environments
Technologies
Microsoft Intune MDM, network devices, firewalls, phone systems, computers, printers, WAN links
Responsibilities
Support day-to-day IT operations across multiple hotels, provide technical support to end users for hardware/software/connectivity issues, coordinate IT projects and infrastructure upgrades, maintain network environments and escalate complex issues, manage IT assets and licenses, ensure compliance with cybersecurity and data protection guidelines, support hotel openings with technology elements
Seniority
Mid-level, hands-on IC