Analyst
Core
Provide Level 2 functional support, analyze issues, and advise business teams on configuration and data quality for eBIS, LabPM, and reporting solutions.
Role type
Senior functional data support specialist (L2)
Builds
eBIS, LabPM, and reporting solutions for life sciences testing operations
Domain
Life sciences / Laboratory Information Management Systems (LIMS)
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SQL, data validation, root-cause analysis, functional testing, test case management, service management tools, business requirement translation
Preferred skills
LIMS knowledge, laboratory processes, Power BI, ETL concepts, Azure DevOps, Master Data Management
Technologies
eBIS, LabPM, ServiceNow, Jira, Power BI, Azure DevOps
Responsibilities
Provide Level 2 functional support for eBIS, LabPM and reporting solutions; Analyze issues, perform root-cause investigations, and coordinate with technical teams; Plan and execute functional testing for projects, deployments, and releases; Create, maintain, and continuously improve functional documentation and training materials
Seniority
Senior, hands-on IC