Hôte.sse, Saisonnier (H/F/D)
Core
Seasonal front-of-house host responsible for managing reservations, guest reception, and coordinating service flow in a hotel buffet and room service setting.
Role type
Seasonal Front-of-House Host
Builds
Guest service experiences and operational efficiency for hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Reservation management, guest orientation, buffet presentation, staff coordination, special request communication, room service ordering, bar management, cleaning and maintenance, customer satisfaction focus, standard adherence, meeting participation
Preferred skills
Oral and written communication, flexibility with split shifts, organization, working under pressure, diplomacy, common sense, patience
Technologies
None stated
Responsibilities
Take reservations to optimize service time, receive and direct guests, present buffet offerings, distribute guests among servers, communicate special requests to kitchen/concierge/reception, assist with service setup and general work during high occupancy, manage room service and bar orders, maintain cleanliness and professional image, ensure customer satisfaction, follow Fairmont hotel standards, attend departmental meetings and training programs
Seniority
Seasonal, entry-level IC