Director, Incident Management & Prevention
Core
Lead global fraud and loss prevention programs, manage end-to-end incident response for cyber/fraud events, and drive business continuity planning for the Global Controllership environment.
Role type
Director, Fraud/Loss & Incident Management
Builds
Analytics, controls, and operating processes for fraud prevention and incident response
Domain
Financial services / Cybersecurity / Risk Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Fraud investigation, incident management, risk assessment, cybersecurity frameworks (NIST), financial process controls, stakeholder communication, metrics definition, root-cause analysis, cross-functional coordination
Preferred skills
Certified Fraud Examiner (CFE), fintech knowledge, international team collaboration
Technologies
NIST, structured response frameworks
Responsibilities
Develop strategies to identify and mitigate cyber-enabled fraud risks; Perform regular reviews of fraud prevention processes to identify control gaps; Prepare senior management reports on major incidents with root-cause insights; Define metrics to monitor incident activity and fraud trends; Act as liaison between business, Cyber, Legal, and Treasury teams; Provide training to business teams on fraud awareness
Seniority
Director, strategic leadership & operational execution