Service Leiter Team (w/m/div.)
Core
Develop and implement regional service strategy, lead service group leaders and SDMs, and manage partner networks to achieve economic targets.
Role type
Senior Service Team Leader (Building Technologies)
Builds
Regional service offerings, maintenance execution, and partner infrastructure
Domain
Building and security technology, facility management
Deliverable
client delivery
Required skills
Strategic planning, team leadership, contract law knowledge, risk identification, partner management, escalation handling
Preferred skills
Product portfolio knowledge, digital service offerings expertise
Technologies
MSA/WSA, Kleinaufträge
Responsibilities
Define regional resource mix and partner management strategy, lead team members and SDMs, collaborate across regions for best practices, identify risks and opportunities for new service offerings, execute maintenance and manage subcontractors, handle customer escalations
Seniority
Senior, hands-on IC with leadership responsibilities