Manager, Systems Engineering
Core
Oversee a team designing, building, and scaling global cloud infrastructure systems for the ServiceNow product, including Canadian sovereign cloud on GCP and global clouds on Azure, AWS, and GCP.
Role type
Manager, Systems Engineering (Technical Leadership)
Builds
Global cloud infrastructure systems (Azure, AWS, GCP) and Canadian sovereign cloud
Domain
Cloud Infrastructure / DevOps / SaaS
Deliverable
production ML models | infrastructure
Required skills
People management, technical leadership, public cloud architecture, infrastructure automation, DevOps practices, software engineering principles, risk assessment, cross-functional collaboration
Preferred skills
AI integration in work processes, Agile process facilitation, architectural review participation
Technologies
GCP, Azure, AWS, configuration management platforms, OS, virtualization, web applications, databases
Responsibilities
Lead engineering team for compute definition, configuration, delivery, and validation; Own deployment and support of Canadian sovereign cloud; Collaborate with Product/Program management on roadmap; Support engineer growth via hiring and development plans; Provide technical guidance for system optimization; Assess risks and vulnerabilities of core services; Set and sustain technical standards
Seniority
Manager, hands-on IC with team leadership