Transport Center Planner
Core
First-line support for daily transport activities, including delivery scheduling, cross-dock operations, claims management, and stakeholder communication to ensure smooth workflows and high service standards.
Role type
Transport Center Planner (Operations & Administration)
Builds
Daily transport operations, delivery schedules, and cross-dock workflows for H&M Group's global fashion supply chain.
Domain
Retail logistics and transportation management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Transport operations planning, claims management, system administration, KPI monitoring, operational reporting, problem-solving, data accuracy, stakeholder collaboration
Preferred skills
Process improvement, risk mitigation, transport management systems familiarity, data-driven decision making
Technologies
Transport management systems (TMS), operational reporting tools
Responsibilities
Resolve daily transport issues and maintain service standards, manage claims and transport documentation, monitor performance metrics (on-time delivery, cost, efficiency), prepare operational reports (on-time performance, VAT, inventory), administer and maintain transport data systems
Seniority
Individual Contributor, operational support level
